Denial Facts

What insurance company denies the most claims? All 185, ranked

By Andrew at Axion Labs · August 19, 2026, updated September 5, 2026

185 insurer-state records, 145 companies across 30 states, ranked by the share of in-network claims they denied. These are insurance denial rates as the companies themselves reported them, not a list somebody assembled. National average: 18.7%. The last column is the one that should be bigger.

Looking for a shorter list? Health insurance denial rates by company ranks the national brands rather than the 185 insurer-state records, and what are the worst health insurance companies answers the superlative four different honest ways.

InsurerStateDenial rateClaims deniedExternal reviews
Imperial Insurance Companies, Inc.Texas35.7%9020
Imperial Health Plan of the Southwest, Inc.Utah33.3%870
Imperial Insurance Companies, Inc.Arizona33.1%7930
Select Health of South CarolinaSouth Carolina32.7%39,5200
Community First Insurance PlansTexas30.6%34,419not reported
Harvard Pilgrim Health Care of NENew Hampshire28.8%33,7540
CareSource North Carolina Co.North Carolina28.3%44,782not reported
Celtic Insurance CompanyDelaware28.2%6,9790
AmeriHealth Caritas North Carolina, Inc.North Carolina28.2%109,2270
Oscar Health Plan, Inc.Arizona28.1%82,246152
AmeriHealth Caritas VIP Next, Inc.Delaware28%46,3460
Meridian Health Plan of Michigan, Inc.Michigan27.7%941,541not reported
Cigna Health and Life Insurance CompanyMississippi27.7%691,183not reported
Hawaii Medical Service AssociationHawaii27.4%198,0690
AvMed, Inc.Florida27.3%118,0890
Oscar Insurance CompanyMichigan27.3%14,77846
Premera Blue Cross Blue Shield of AlaskaAlaska27%210,082not reported
Oscar Buckeye State Insurance Corp.Ohio26.5%337,922394
UnitedHealthcare Community Plan, Inc.Michigan26.3%204,9120
Oscar Insurance CompanyKansas26.1%77,23980
Summa Insurance Company, Inc.Ohio26.1%51,591not reported
Medica Insurance CompanyOklahoma26%103,6790
AmeriHealth Caritas Florida, Inc.Florida25.7%20,4410
Oscar Insurance CompanyTexas25.5%764,285517
Oscar Insurance CompanyIowa25.1%117,430144
Health Options, Inc.Florida24.7%10,507,969153
Medica Insurance CompanyKansas24.6%14,017not reported
Oscar Insurance CompanyMissouri24.5%133,29453
Moda Health Plan, Inc.Texas24.3%34,484not reported
UnitedHealthcare Insurance CompanyLouisiana24.1%248,739not reported
Celtic Insurance CompanyOklahoma24%438,378not reported
Molina Healthcare of Texas, Inc.Texas24%237,12621
UnitedHealthcare of Arizona, Inc.Arizona23.8%646,18133
Molina Healthcare of Florida, IncFlorida23.6%341,2960
CareSource West Virginia Co.West Virginia23.6%198,75254
Oscar Insurance CompanyTennessee23.5%187,709162
Medica Insurance CompanyMissouri23.4%95,1800
UnitedHealthcare of Ohio, Inc.Ohio23.2%208,08921
Oscar Insurance CompanyOklahoma23.2%60,13583
Molina Healthcare of UtahUtah22.9%28,6180
UnitedHealthcare of Oklahoma, Inc.Oklahoma22.8%59,5250
Health First Commercial Plans, Inc.Florida22.4%475,72237
Superior Health PlanTexas22.2%1,287,30562
MOLINA HEALTHCARE OF SOUTH CAROLINA, INCSouth Carolina21.8%230,1500
Oscar Insurance CompanyNebraska21.7%10,18616
Molina Healthcare of Ohio, Inc.Ohio21.7%428,806not reported
Cigna HealthCare of Texas, Inc.Texas21.7%884,055not reported
Oscar Health Plan of North Carolina, IncNorth Carolina21.6%17,54934
Ambetter of North Carolina Inc.North Carolina21.5%924,286not reported
Sendero Health Plans, Inc.Texas21.5%101,311not reported
Celtic Insurance CompanyAlabama21.4%352,236not reported
UnitedHealthcare of Mississippi, Inc.Mississippi21.4%67,5140
Community Health Choice, Inc.Texas21.4%1,449,31926
Medica Insurance CompanyIowa21.3%89,569not reported
Medica Central Insurance CompanyMissouri21.3%13,4030
Medica Insurance CompanyNebraska21.3%281,81911
UnitedHealthcare of North Carolina, IncNorth Carolina21.2%339,054not reported
BlueCross BlueShield of TennesseeTennessee21.1%1,323,501not reported
Medica Health PlansNorth Dakota20.9%15,0980
Molina Healthcare of Mississippi, IncMississippi20.8%142,8470
Blue Cross and Blue Shield of Kansas CityMissouri20.7%31,6970
UnitedHealthcare Insurance CompanyTennessee20.7%446,509not reported
Blue Cross and Blue Shield of Kansas CityKansas20.4%20,9390
Cigna Health and Life Insurance CompanyTennessee20.3%955,423not reported
Sunshine State Health PlanFlorida20.2%256,694not reported
UnitedHealthcare of Florida, Inc.Florida20.2%719,83218
UnitedHealthcare of South Carolina, Inc.South Carolina20.1%88,229not reported
Highmark Blue Cross Blue Shield West VirginiaWest Virginia20.1%471,125not reported
Cigna Health and Life Insurance CompanyFlorida20%926,08015
CareSource Ohio, Inc.Ohio20%562,546263
McLaren Health Plan CommunityMichigan19.9%19,9160
Oscar Insurance Corporation of OhioOhio19.9%121,739255
Cigna Health and Life Insurance CompanyIndiana19.6%75,221not reported
Buckeye Community Health PlanOhio19.5%714,834not reported
Blue Cross and Blue Shield of NCNorth Carolina19.3%3,116,07188
Blue Cross and Blue Shield of FloridaFlorida19.1%4,251,990170
Ambetter Health of Louisiana, Inc.Louisiana19.1%326,106not reported
Blue Cross and Blue Shield of AlabamaAlabama19%2,038,60313
Highmark BCBSD Inc.Delaware19%387,306not reported
Celtic Insurance CompanyKansas19%734,16517
UnitedHealthcare Insurance CompanyMissouri19%203,531not reported
University of Utah Health Insurance PlansUtah19%122,297not reported
Celtic Insurance CompanyTennessee18.9%1,645,943not reported
Security Health Plan of Wisconsin, Inc.Wisconsin18.9%247,1910
Celtic Insurance CompanyMissouri18.8%1,113,3850
Blue Cross Blue Shield of TexasTexas18.8%11,028,737808
SelectHealth, Inc.Utah18.7%1,571,221119
Health Net of Arizona, Inc.Arizona18.6%596,289not reported
Blue Care Network of MichiganMichigan18.5%630,29865
Absolute Total Care, IncSouth Carolina18.3%1,471,467not reported
CareSource Indiana, Inc.Indiana18.1%638,511436
HMO Louisiana, Inc.Louisiana18.1%993,016247
UnitedHealthcare Insurance CompanyAlabama17.9%1,073,259not reported
UnitedHealthcare Insurance CompanyKansas17.9%167,716not reported
Wellmark Health Plan of Iowa, Inc.Iowa17.8%704,036not reported
Celtic Insurance CompanyNew Hampshire17.6%133,926not reported
Blue Cross Blue Shield of WyomingWyoming17.6%229,909not reported
PacificSource Health PlansOregon17.4%658not reported
UnitedHealthcare of Texas, Inc.Texas17.4%2,550,56067
Moda Health Plan, Inc.Alaska17.3%29,2310
UnitedHealthcare of Wisconsin, Inc.Wisconsin17.2%113,541not reported
CommunityCare HMO Inc.Oklahoma17.1%74,500not reported
Medica Community Health PlanWisconsin17.1%87,5050
Florida Health Care Plan, Inc.Florida17%602,77136
BridgeSpan Health CompanyUtah16.6%1,310not reported
HMO Partners, Inc.Arkansas16.5%248,827not reported
Blue Cross Blue Shield of OklahomaOklahoma16.4%1,385,53750
Celtic Insurance CompanyTexas16.3%2,652,607237
Network Health PlanWisconsin16.3%48,6550
Cigna HealthCare of Arizona, IncArizona16.2%22,637not reported
Celtic Insurance CompanyArkansas16.1%1,297,9800
USAble HMO, Inc.Arkansas16.1%123,1180
Cigna HealthCare of North Carolina, Inc.North Carolina16.1%162,599not reported
Ambetter of Magnolia Inc.Mississippi16%1,824,1950
QualChoice Life & Health Insurance Company, Inc.Arkansas15.6%262,7310
USAble Mutual Insurance CompanyArkansas15.6%669,70235
Blue Cross and Blue Shield of NebraskaNebraska15.6%91,92517
Blue Cross and Blue Shield of South CarolinaSouth Carolina15.5%1,827,005234
QCA Health Plan, Inc.Arkansas15.4%245,7170
Wellmark of South DakotaSouth Dakota15.4%65,429not reported
Blue Cross and Blue Shield of Arizona, Inc.Arizona15.3%233,016180
Medical Health Insuring Corp. of OhioOhio15.1%198,72021
Louisiana Health Service & Indemnity CompanyLouisiana14.9%147,92041
Regence BlueCross BlueShield of UtahUtah14.8%58,38311
Cox Health Systems Insurance CompanyMissouri14.7%14,5490
CHRISTUS Health Plan LouisianaLouisiana14.6%22,5850
Scott and White Health PlanTexas14.6%1,205,777170
Dean Health PlanWisconsin14.6%160,9140
Moda Health Plan, Inc.Oregon14.3%157,741not reported
Paramount Insurance CompanyOhio14.2%15,7460
Blue Cross Blue Shield of North DakotaNorth Dakota13.5%96,9640
Blue Cross Blue Shield of Michigan Mutual Insurance CompanyMichigan13.1%236,25778
Blue Cross and Blue Shield of Kansas, Inc.Kansas12.9%134,22912
Blue Cross and Blue Shield of MontanaMontana12.5%142,68916
Aspirus Health Plan, Inc.Wisconsin12%47,925not reported
CHRISTUS Health PlanTexas11.7%141,1760
Anthem Ins Companies Inc(Anthem BCBS)Indiana10.5%267,110not reported
Montana Health CooperativeMontana10.5%91,41016
BridgeSpan Health CompanyOregon10.5%1,2940
Regence BlueCross BlueShield of OregonOregon9.9%100,49847
Common Ground Healthcare CooperativeWisconsin9.6%143,7720
MercyCare HMO, Inc.Wisconsin9.2%19,1050
Group Health Cooperative of South Central WisconsinWisconsin8.9%18,470not reported
Compcare Health Serv Ins Co(Anthem BCBS)Wisconsin8.7%213,637not reported
Taro Health Plan of Oklahoma, Inc.Oklahoma8.5%6420
Community Insurance Company(Anthem BCBS)Ohio8.3%294,314not reported
Quartz Health Benefit Plans CorporationWisconsin8.2%57,350not reported
Priority HealthMichigan7.9%324,164not reported
Healthy Alliance Life Co(Anthem BCBS)Missouri7.5%295,8020
Kaiser Foundation Healthplan of the NWOregon7.3%7250
Matthew Thornton Hlth Plan(Anthem BCBS)New Hampshire7%153,6540
Capital Health PlanFlorida6.5%35,255not reported
HealthPartners Insurance CompanyWisconsin6.5%30,2600
Kaiser Foundation Health Plan, Inc.Hawaii5.1%5840
Sanford Health PlanNorth Dakota4.4%28,533not reported
Sanford Health PlanSouth Dakota4.1%35,230not reported
Providence Health PlanOregon4%16,582not reported
Avera Health Plans, Inc.South Dakota2.7%11,752not reported

Source: CMS Transparency in Coverage Public Use File (PY2026 release, PY2024 claims), data.healthcare.gov — US Government public domain.

51 insurer-state records that appeared in earlier releases are not in the plan-year 2026 file, because those insurers moved off the federal Exchange platform. Their old URLs redirect to the state page for the market they were in, which carries current figures; none of them is counted in the 185 above.

Work out your two deadlines

The federal timeframes: 180 days from the date on the denial notice to file the internal appeal, then 4 months from the final internal denial to request independent external review. Put your date in and get the actual calendar dates, with the days remaining.

Runs entirely in your browser, the date you type is never sent to us and never stored. Open the full calculator →

What this ranking means for your own denial, and by when. Across the 185 insurer-state records ranked above, 84,502,749 in-network claims were denied and 5,881 independent external reviews were filed, one for every 14,369 denials, and 32.8% of the reviews that were filed were overturned, the national rows in the plan-year 2026 release of the CMS Transparency in Coverage file, read September 5, 2026 (data.healthcare.gov). Whichever way that lands, nobody files the appeal for you, and the filing runs on a clock set by which plan you hold: an employer or Marketplace plan gives you at least 180 days from the denial notice to file the internal appeal (29 CFR 2560.503-1(h)(3)(i), carried onto individual-market coverage by 45 CFR 147.136(b)(3)(i)), while Medicare Advantage gives you 60 calendar days after you receive its notice (42 CFR 422.582(b)) and Medicaid managed care the same 60 calendar days from the date on the notice (42 CFR 438.402(c)(2)(ii)), both stages free, and the free calculator above turns the date on your letter into both of those windows, and the full free walkthrough is on how to appeal. The free steps are above; the $29 kit is the same clock with the letters pre-filled for whichever of these insurers denied you. One payment. No subscription. No cut of your claim.

This page is a list, and a list is a cold thing to land on when you are holding a letter. So: find your insurer, open its page, and read the last column before you read the first one, how many of its denials ever reached the independent stage. That is the number that tells you whether the people around you were using the rights you have. If your insurer is not here, the federal file simply does not report it, and your appeal rights are exactly the same. Write to me if you cannot find yourself in this table and I will point you at the right page.

, Andrew at Axion Labs · hello@getaxionlabs.com
Denied a claim? Insurers upheld 66% of the internal appeals people filed in 2024 (KFF). The win is at independent external review, and the only way to arrive there is to run the internal stage on time, in the right order, with the record intact. That sequence is what the Appeal Kit is.
Get my Appeal Kit, $29
One payment. No subscription. No cut of your claim. Opens on screen the moment you pay. 14-day refund, no questions, one email to hello@getaxionlabs.com.
Where these numbers come from

Counts: CMS Transparency in Coverage Public Use File (PY2026 release, PY2024 claims), data.healthcare.gov — US Government public domain. Rights and timeframes: 29 CFR 2560.503-1 (180 days, and your free right to the claim file) and 45 CFR 147.136 (4 months, and what qualifies), explained at HealthCare.gov. Expedited review is decided in about 72 hours under both sections.

Reading either regulation from a script rather than a browser: eCFR answers automated fetches with a challenge page, so the same two sections are mirrored as government PDFs at govinfo.gov (29 CFR 2560.503-1) and govinfo.gov (45 CFR 147.136).

This page presents federal statistics and a general description of appeal rights created by federal law. It is not legal, medical, or insurance advice, and no outcome is guaranteed. Your denial letter and plan documents govern your specific case. Free help is available from your state's Consumer Assistance Program and from the federal Marketplace at HealthCare.gov.
A health insurance denial, and the two clocks it starts. Day 0: The date on the denial notice. 60 days: Medicare Advantage and Medicaid managed care give you 60 calendar days from the notice, not 180. 180 days: An employer or Marketplace plan gives you at least 180 days from the notice to file the internal appeal. Final denial: The internal appeal is refused. 4 months: Four months from the final internal denial to request independent external review. Any point: Expedited review is decided in about 72 hours where delay would seriously jeopardize your health.
The external review clock does not start at the denial notice. It starts when they refuse your appeal.

Questions people ask

These are the questions Google shows people asking alongside this page, in the words they are asked in. Each one gets one sentence, from the same sources as the rest of the page.

What insurance company has the highest denial rate?

The top row of this table holds it, and the claim volume printed beside it is there so a high rate on a small book is not read as the same finding as a high rate on a large one.

What are the top 5 worst insurance companies?

The first five rows of the ranked table on this site answer that on one measure only, the share of in-network claims denied, which is the measure CMS collects and not a judgement of the company.

Which insurance companies approve the most claims?

Approval is the other side of the same column: sort this table the other way and the lowest denial rates are the highest approval rates, against a national 18.7%.

Which insurance company has the most customer complaints?

Complaint counts are held by state insurance departments rather than by the CMS file this table is built from, so we do not rank them; each state page here prints that department's own consumer route.

Which insurance company has the highest denial rate?

The same first row, and it is an insurer-state record rather than a national brand, because that is the level at which the file reports.

What percent of insurance claims are denied?

18.7% of in-network claims in the plan-year 2026 CMS Transparency in Coverage release, 84,502,749 of the claims insurers reported receiving.

What is a good claim denial rate?

There is no published standard to call good, so the only honest comparison is against the national 18.7% and against the other records in this table.

Which health insurance has the lowest denial rate?

The bottom of this ranked table holds it, and it is the same list read upwards rather than a separate ranking.

Your words, in a box, read by a person. We ask for no name and no email.