Denial Facts
Free help, and one paid kit for $29

Claim denied? You can still appeal, and we help you do it.

The $29 Appeal Kit: your deadlines, 3 letters and a page for your doctor, on screen after you pay. It starts from your denial letter's date, and all 3 letters are ready to finish. Print it or save it as a PDF, and we email you the link. The deadline clock is the product: the Kit sets your dates beside the days your plan has to answer. Get my Appeal Kit, $29
One payment. No subscription. No cut of your claim. Opens on screen the moment you pay. 14-day refund, no questions, one email to hello@getaxionlabs.com.
Your two dates, free

Start free: the date on your notice gives you both federal deadlines, 180 days and 4 months, as dates.

Free, and it runs entirely in your browser. The date, the plan type and the state you pick are never sent to us and never stored.

Only one denied claim in every 17,061 reaches the stage whose decision binds the plan. Nothing you type here leaves your browser.

Insurers denied 83,907,852 in-network claims in a single year. Only 4,918 reached independent external review, and 22.2% (1,092 of 4,918; interval 22.2-23.8% for counts CMS withheld; 32.6% without SelectHealth) of those won.

What surprised me was how fast everyone just moved on, the doctor suggested trying something else, no one really explained if this was something you can fight, and that was basically it
We hear this most. r/HealthInsurance, “Doctor ordered an MRI, insurance said no, what do I do”, read September 3, 2026.
The clock your letter has to describe, in actual dates

Before anything else, two dates. You have 180 days from the date on your denial notice to file the internal appeal, and then 4 months from the final internal denial to ask for an independent external review. If waiting would seriously jeopardize your health you can ask for both to be expedited, decided in about 72 hours. Both timeframes are federal, not your insurer's choice, 29 CFR 2560.503-1 (PDF) and 45 CFR 147.136 (PDF), in plain English at HealthCare.gov, and your own denial letter states the ones that govern your plan. The PDFs are the same sections on govinfo.gov, which serves them without a challenge page, so an automated reader can check these two dates as easily as you can.

Before you start

What you will need

Your denial notice; the date printed on it, which starts both deadlines; your insurance card; and the reason the notice gives, word for word.

How long it takes

About 7 minutes for the free tool above, counted field by field with the RateMyPDF field timings (Steenhuis, Willey and Colarusso, ICAIL 2023). Because two answers come off your notice, they take the time; the other two you know by heart. "I do not know which" is an answer to who pays on denialfacts, never a dead end.

The fields, and the kind of answer each one is: Date on your denial notice (gathered); Who pays your claims (slot-in); Which state (slot-in); The reason your letter gives (gathered).

Sources re-checked November 5, 2026: 5 of 5 unchanged.

The figure this page rests on. In the plan-year 2027 federal file, 22.2% (1,092 of 4,918; interval 22.2-23.8% for counts CMS withheld; 32.6% without SelectHealth) of external reviews were overturned. One denial in 17,061 reached external review, or one in 43,474 without SelectHealth.

A single issuer, SelectHealth in Utah, reported 3,028 external claims appeals against 1,431 internal. No issuer in the plan-year 2026 release reported external above internal. The file does not say why, and our 4,918 keeps every issuer.

Pre-service appeals are a new CMS series, not added to this figure. CMS prints 2,488 filed, 891 overturned, 35.8%, against 1,250,441 denials of 12,079,025 requests. Because CMS withheld small counts, 2,488 and 891 are floors.

Overturned reviews went from 32.8% in the plan-year 2026 release to 22.2% in plan-year 2027, or from 32.6% to 32.6% without SelectHealth.

How to read these figures. CMS defines these fields as claims appeals in every year (dictionary PY2027, ‘Appeals of Claims’, reported 2015-2025); from PY2027 CMS reports pre-service appeals separately, printed beside. The claims here are labelled measured or inferred: the definition is measured, what each issuer put in the cell is inferred. PY2027 adds a Resubmitted claims column, and CMS does not say if claims received includes it, so it stays unexplained. Denial reasons from PY2027 print as shares only, with no trend.

1 in 17,061
denied claims reaches independent review. 22.2% of those are overturned.

You are not alone, measured rather than said: 83,907,852 in-network claims were denied in a single plan year, and only 4,918 of them, one in 17,061, ever reached the independent review stage. Of the ones that did, 22.2% (1,092 of 4,918; interval 22.2-23.8% for counts CMS withheld; 32.6% without SelectHealth) were overturned.

What to do tonight
  1. Find the reason code on your denial letter. The notice has to state the specific reason and the plan provision behind it. Copy the code and the wording onto a piece of paper tonight, that sentence is what your appeal has to answer.
  2. Ask your insurer for the clinical criteria they judged you against. Under 29 CFR 2560.503-1 they have to hand you the claim file and the policy they applied, free, on request, and you cannot argue with a checklist you have never read.
  3. Put both deadlines on your calendar before you go to bed. 180 days from the date on the letter for the internal appeal, 4 months from the final internal denial for external review. The free calculator on this page turns your date into the two calendar dates in about ten seconds. Nationally only 1 in 17,061 denials ever reaches the second stage, and that is a deadline problem far more often than an argument problem.

None of those three steps costs anything. Anyone charging you to do them is selling you something you can do yourself in twenty minutes.

What this means for you: a denial is the insurer's opinion, not the final word. Federal law gives you an internal appeal and, for denials involving medical judgment, a review by an independent organization your insurer does not control, whose decision it must obey. Of 83,907,852 denials, 241,596 were appealed and 4,918 reached the independent stage, where 22.2% were overturned.
83,907,852
In-network claims denied
15.7%
National denial rate
241,596
Internal appeals filed
4,918
External reviews filed
22.2%
Of those, overturned
Data verified November 4, 2026 · CMS Transparency in Coverage Public Use File (PY2027 release, PY2025 claims), data.healthcare.gov — US Government public domain
Work out your two deadlines

The federal timeframes: 180 days from the date on the denial notice to file the internal appeal, then 4 months from the final internal denial to request independent external review. Put your date in and get the actual calendar dates, with the days remaining.

Runs entirely in your browser, the date you type is never sent to us and never stored. Open the full calculator →

A health insurance denial, and the two clocks it starts. Day 0: The date on the denial notice. 60 days: Medicaid managed care gives you 60 calendar days from the date on the notice and Medicare Advantage 65 calendar days, not 180. 180 days: An employer or Marketplace plan gives you at least 180 days from the notice to file the internal appeal. Final denial: The internal appeal is refused. 4 months: Four months from the final internal denial to request independent external review. Any point: Expedited review is decided in about 72 hours where delay would seriously jeopardize your health.
The external review clock does not start at the denial notice. It starts when they refuse your appeal.

Start here

Find your insurer123 companies, 152 state records Find your denial reasonWhat it means, how it is beaten Check your deadlinesFree calculator The two appeals explainedStep by step Where external review goes unusedThe gap, insurer by insurer

The numbers nobody shows you

StageHow manyOverturned
Claims denied (in-network)83,907,852,
Internal appeals filed241,59626.8%
External reviews filed4,91822.2%

Source: CMS Transparency in Coverage Public Use File (PY2027 release, PY2025 claims), data.healthcare.gov — US Government public domain.

Highest denial rates

Among insurers processing more than 200,000 in-network claims:

InsurerStateDenied
Capital Health PlanFlorida96.2%
Blue Care Network of MichiganMichigan30.9%
Select Health of South CarolinaSouth Carolina29.9%
AmeriHealth Caritas VIP Next, Inc.Delaware29.3%
Premera Blue Cross Blue Shield of AlaskaAlaska26.3%
Hawaii Medical Service AssociationHawaii26.3%
AmeriHealth Caritas North Carolina, Inc.North Carolina26.2%
UnitedHealthcare of Oklahoma, Inc.Oklahoma25.4%
AvMed, Inc.Florida24.7%
UnitedHealthcare of Arizona, Inc.Arizona24.5%

Which insurance companies deny the most claims: all 152 records → · The worst health insurance companies, four ways → · Where external review goes unused →

The same CMS file, per brand: Blue Cross Blue Shield denial rate, United Healthcare denial rate.

Questions people ask before they appeal

How often do US health insurers deny claims?

15.7% of in-network claims, 83,907,852 of 533,960,787 in a single plan year, across 152 issuer-state records in 29 states, per the CMS Transparency in Coverage Public Use File. Rates vary widely by insurer; a denial rate describes the insurer, not the merits of any one claim.

What percentage of denied health insurance claims are appealed?

Very few. Of 83,907,852 denials, 241,596 internal appeals were filed (0.288%) and only 4,918 reached independent external review, one in every 17,061 denials, 4,918 of 83,907,852.

Do health insurance appeals actually work?

For the people who file, often. 26.8% of internal appeals are overturned nationally, and 22.2% (1,092 of 4,918; interval 22.2-23.8% for counts CMS withheld; 32.6% without SelectHealth) of independent external reviews are overturned. The external review decision is binding on the plan by law.

How much does it cost to appeal a denied health insurance claim?

The internal appeal is free. External review is free under the HHS-administered federal process; where an insurer uses a contracted independent review organization or a state process, any fee is capped at $25 per review.

How long do I have to appeal a health insurance denial?

Generally 180 days from the denial notice to file the internal appeal, then generally four months from the final internal denial to request external review. Your own denial letter states the deadlines that govern your plan.

Which health insurance denials qualify for independent external review?

Denials involving medical judgment, denials on the basis that a treatment is experimental or investigational, and rescission of coverage. Purely administrative or eligibility denials may not qualify for external review but are still fully appealable internally.

We built this because the federal file measures something the adverts never do: of 83,907,852 denials in a single year, 241,596 were appealed. Not because people agree with the letter, because by the time you have worked out what it means, the clock has eaten a month. So the first thing on this site is the clock, the second is the free help, and the thing we sell is last and clearly marked. If you are stuck at midnight with the letter in front of you, write to us and we will point you at the right free route, even if that route is not ours.

Axion Labs · hello@getaxionlabs.com
What we will not pretend.
Get my Appeal Kit, $29

Everything you need for your appeal: your two deadlines, the argument that fits your denial reason, the letters, a brief for your doctor on what the reviewer checks, and the external review request. One payment. No subscription. No cut of your claim. Opens on screen the moment you pay. 14-day refund, no questions, one email to hello@getaxionlabs.com.

Where these numbers come from

Counts: CMS Transparency in Coverage Public Use File (PY2027 release, PY2025 claims), data.healthcare.gov — US Government public domain. Rights and timeframes: 29 CFR 2560.503-1 (180 days, and your free right to the claim file) and 45 CFR 147.136 (4 months, and what qualifies), explained at HealthCare.gov. Expedited review is decided in about 72 hours under both sections.

Reading either regulation from a script rather than a browser: eCFR answers automated fetches with a challenge page, so the same two sections are mirrored as government PDFs at govinfo.gov (29 CFR 2560.503-1) and govinfo.gov (45 CFR 147.136).

This page presents federal statistics and a general description of appeal rights created by federal law. It is not legal, medical, or insurance advice, and no outcome is guaranteed. Your denial letter and plan documents govern your specific case. Free help is available from your state's Consumer Assistance Program and from the federal Marketplace at HealthCare.gov.
Problem solved: You now have two calendar dates, the federal rule behind each, and the phone number of the office in your state whose job is to take your side, for nothing.

Your words, in a box, read by a person. We ask for no name and no email.