Denial Facts

Claim denial rates by state

By Andrew at Axion Labs · August 19, 2026, updated September 5, 2026

Where insurers deny most, and how few denials are ever independently reviewed. Covers the 30 states with individual-market plans reporting in the federal file.

StateDenial rateClaims deniedExternal reviewsRelease
Hawaii27%198,6530plan-year 2026
Alaska25.3%239,3130plan-year 2026
Florida22.2%18,256,139429plan-year 2026
West Virginia21%669,87754plan-year 2026
Arizona20.1%1,581,162365plan-year 2026
Tennessee20.1%4,559,085162plan-year 2026
North Carolina19.9%4,713,568122plan-year 2026
Delaware19.7%440,6310plan-year 2026
Nebraska19.6%383,93044plan-year 2026
Alabama18.9%3,464,09813plan-year 2026
Iowa18.8%911,035144plan-year 2026
Louisiana18.6%1,738,366288plan-year 2026
Utah18.6%1,781,916130plan-year 2026
Texas18.5%22,372,0631,908plan-year 2026
Mississippi18.3%2,725,7390plan-year 2026
Oklahoma18.3%2,122,396133plan-year 2026
Kansas18.2%1,148,305109plan-year 2026
Ohio17.9%2,934,307954plan-year 2026
Wyoming17.6%229,9090plan-year 2026
Michigan17.4%2,371,866189plan-year 2026
South Carolina17%3,656,371234plan-year 2026
Arkansas15.9%2,848,07535plan-year 2026
Missouri15.6%1,900,84153plan-year 2026
Indiana15.2%980,842436plan-year 2026
Wisconsin12.1%1,188,3250plan-year 2026
Montana11.6%234,09932plan-year 2026
Oregon10.9%277,49847plan-year 2026
New Hampshire10.4%321,3340plan-year 2026
North Dakota9.8%140,5950plan-year 2026
South Dakota6.5%112,4110plan-year 2026

Every state in the table above is in the plan-year 2026 file, ranked against the same release. Source: CMS Transparency in Coverage Public Use File (PY2026 release, PY2024 claims), data.healthcare.gov — US Government public domain.

Carried forward from an earlier release, not ranked

Two states are not in the plan-year 2026 file at all. They moved off the federal Exchange platform, which is what the file records, not that denials stopped there. Their pages stay up with the last figures CMS reported and each names its own release, but they are not in the table above, not in the chart below, and in no total and no ranking anywhere on this site, because a row from one release ranked against rows from another prints a comparison no CMS file contains.

StateDenial rateClaims deniedExternal reviewsLast release reporting it
Georgia15.8%4,235,21023plan-year 2024
Illinois19.6%2,948,254113plan-year 2025

The same figures as a chart

Health insurance claim denial rates by state Share of in-network claims denied, individual-market Qualified Health Plans on the federal Exchange (30 states reporting) 5%10%15%20%25% Hawaii27% · 735K claims Alaska25.3% · 946K claims Florida22.2% · 82.4M claims West Virginia21% · 3.2M claims Arizona20.1% · 7.9M claims Tennessee20.1% · 22.7M claims North Carolina19.9% · 23.7M claims Delaware19.7% · 2.2M claims Nebraska19.6% · 2.0M claims Alabama18.9% · 18.4M claims Iowa18.8% · 4.8M claims Louisiana18.6% · 9.4M claims Utah18.6% · 9.6M claims Texas18.5% · 120.6M claims Mississippi18.3% · 14.9M claims Oklahoma18.3% · 11.6M claims Kansas18.2% · 6.3M claims Ohio17.9% · 16.4M claims Wyoming17.6% · 1.3M claims Michigan17.4% · 13.7M claims South Carolina17% · 21.5M claims Arkansas15.9% · 17.9M claims Missouri15.6% · 12.2M claims Indiana15.2% · 6.5M claims Wisconsin12.1% · 9.8M claims Montana11.6% · 2.0M claims Oregon10.9% · 2.6M claims New Hampshire10.4% · 3.1M claims North Dakota9.8% · 1.4M claims South Dakota6.5% · 1.7M claims US average 18.7% Data: CMS Transparency in Coverage Public Use File (PY2026 release, PY2024 claims), data.healthcare.gov — US Government public domain Chart: denialfacts.com, free to embed with attribution and a link to https://denialfacts.com
Embed this chart. Copy the snippet below. The chart is free to embed on any site; the snippet carries the credit link to https://denialfacts.com/states, and the image is redrawn from the data, so it stays current.
<a href="https://denialfacts.com/states"><img src="https://denialfacts.com/embed/denial-rates-by-state.svg" alt="Health insurance claim denial rates by state, from the CMS Transparency in Coverage Public Use File" width="800"></a>
<p style="font-size:13px">Source: <a href="https://denialfacts.com/states">Denial Facts, claim denial rates by state (CMS Transparency in Coverage file)</a></p>
Work out your two deadlines

The federal timeframes: 180 days from the date on the denial notice to file the internal appeal, then 4 months from the final internal denial to request independent external review. Put your date in and get the actual calendar dates, with the days remaining.

Runs entirely in your browser, the date you type is never sent to us and never stored. Open the full calculator →

Where you live does not change your deadlines. It changes the door your independent review goes through at the end, and that is worth knowing before you need it rather than after. Open your state, read the route, and write it on the letter beside the dates. If your coverage comes through a job, read the self-funded note there slowly, it is the thing people get wrong most often, and getting it wrong costs them the last stage without anyone ever hearing them.

, Andrew at Axion Labs · hello@getaxionlabs.com
Denied a claim? Insurers upheld 66% of the internal appeals people filed in 2024 (KFF). The win is at independent external review, and the only way to arrive there is to run the internal stage on time, in the right order, with the record intact. That sequence is what the Appeal Kit is.
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Where these numbers come from

Counts: CMS Transparency in Coverage Public Use File (PY2026 release, PY2024 claims), data.healthcare.gov — US Government public domain. Rights and timeframes: 29 CFR 2560.503-1 (180 days, and your free right to the claim file) and 45 CFR 147.136 (4 months, and what qualifies), explained at HealthCare.gov. Expedited review is decided in about 72 hours under both sections.

Reading either regulation from a script rather than a browser: eCFR answers automated fetches with a challenge page, so the same two sections are mirrored as government PDFs at govinfo.gov (29 CFR 2560.503-1) and govinfo.gov (45 CFR 147.136).

This page presents federal statistics and a general description of appeal rights created by federal law. It is not legal, medical, or insurance advice, and no outcome is guaranteed. Your denial letter and plan documents govern your specific case. Free help is available from your state's Consumer Assistance Program and from the federal Marketplace at HealthCare.gov.

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