Molina Healthcare of Utah claim denials in Utah: the federal figures
Molina Healthcare of Utah denied 16.2% of in-network claims in Utah — 7,988 claims out of 49,408. Here is what happened to the people who appealed.
What happened to appeals
| Stage | Filed | Overturned |
|---|---|---|
| Internal appeal (to Molina Healthcare of Utah) | 135 | 68.1% |
| External review (independent) | — | — |
What Molina Healthcare of Utah denies most
The most common denial reason recorded for Molina Healthcare of Utah plans in Utah is other reasons. How that denial is beaten →
| Denial reason | Claims | Share |
|---|---|---|
| Other reasons | 4,122 | 25.1% |
| Administrative reason | 3,315 | 20.2% |
| Referral required | 2,798 | 17% |
| Service excluded from the plan | 2,666 | 16.2% |
| Benefit limit reached | 1,704 | 10.4% |
| Provider out of network | 1,455 | 8.9% |
| Experimental or investigational | 192 | 1.2% |
| Not medically necessary | 122 | 0.7% |
| Member not covered | 53 | 0.3% |
What to do if Molina Healthcare of Utah denied your claim
- Get the reason in writing. The denial notice must state the specific reason and the plan provision behind it. If it does not, request it — you are entitled to it free of charge.
- File the internal appeal. Generally within 180 days of the denial notice. Molina Healthcare of Utah overturned 68.1% of the internal appeals it received.
- If they say no again, go external. An independent organization reviews it — not Molina Healthcare of Utah. Generally you have 4 months from the final internal denial. This is the step nearly everyone skips.
- Ask for expedited review if waiting would seriously jeopardise your health. That timeline is days, not months.
Everything you need for your Molina Healthcare of Utah appeal: your two deadlines, the argument that fits your denial reason, an evidence checklist, and the external review request. Opens on screen the moment you pay.
Questions
Is Molina Healthcare of Utah's denial rate high?
16.2% against a national average of 16% across the plans in this dataset. It is above average. A denial rate describes the insurer, not the merits of your claim.
Does appealing cost anything?
The internal appeal is free. External review is free under the HHS-administered federal process; where an issuer uses a contracted independent review organization or a state process, any fee is capped at $25.
Can Molina Healthcare of Utah ignore the external decision?
No. External review decisions are binding on the plan.